First, he had not heard of the model or brand before, so he automatically told me if he did find the problem he would not be able to get me the parts. Me, still feeling hopeful, suggested that I could get in touch with the dealer in Terre Haute where I had purchased this expensive piece of equipment. He agreed that would most likely work. So, he continued the diagnosis and wrote the parts down that I needed. He left without charging me the service call (very nice), and I immediately called Terre Haute Cycling and Fitness which, to my dismay, has been closed. You have got to be kidding me. I called around to several other exercise equipment dealers looking for a dealer of my evidently unknown elliptical. Finally, I spoke with a gentleman who laughed under his breath and informed me that that company has went bankrupt. Fantastic, both the store that I had bought this $1000 elliptical from and the company that makes it have closed. The gentleman chuckled and told me good luck finding parts.

It is just my luck to have chosen this lovely elliptical.
I pouted around last night a bit, then snapped out of it. There is nothing I can do about it. I just need to look at other options and move on. I learned an expensive lesson: do more research on a company's financial status before purchasing expensive items.
So, the research is on to see what kind of equipment I would like to purchase now. This looks interesting.





No comments:
Post a Comment